FAQS

FAQs | Pareesa

Orders & Payments

Browse our collection, select your desired item, choose size (if applicable), add to cart, and proceed to checkout. Fill in your delivery details, choose a payment method, and confirm your order. You'll receive a confirmation via email or SMS.

We accept Cash on Delivery (COD), credit/debit cards, and online payment methods available at checkout. All online payments are processed securely through trusted payment gateways.

Yes, you can cancel or modify your order before it's dispatched. Contact us immediately at +92 303 9403333 or pareesastore@gmail.com with your order number. Once dispatched, cancellation is not possible, but you can return the item after delivery.

Yes! All online payments are processed through secure, encrypted payment gateways. Your payment information is never stored on our website and is completely safe.

Shipping & Delivery

Delivery time depends on your location. Faisalabad: 1-2 days. Major cities (Lahore, Karachi, Islamabad): 2-4 days. Other cities: 3-5 days. Remote areas: 5-7 days. Times may vary during peak seasons.

Yes! We deliver to all major cities and towns across Pakistan through trusted courier services like TCS, Leopards, and M&P.

Shipping charges range from Rs. 200-300 depending on your location. We offer FREE SHIPPING on orders above Rs. 5,000. Exact charges will be shown at checkout.

Yes! Once your order is dispatched, you'll receive a tracking number via SMS, WhatsApp, or email. You can track your order using this number on the courier company's website or contact us for updates.

Returns & Exchanges

We accept returns within 10 days of delivery. Items must be unused, unworn, unwashed, and in original packaging with all tags attached. Sale items, customized products, and innerwear cannot be returned.

Yes, exchanges are available for size or color changes within 10 days of delivery, subject to stock availability. Contact us at pareesastore@gmail.com to request an exchange.

Refunds are processed within 5-7 working days after we receive and inspect the returned item. The timeline may vary depending on your payment method and bank processing time.

Contact us within 48 hours of delivery with photos of the item and packaging. We'll arrange for a replacement or full refund (including shipping) at no cost to you.

Product & Sizing

Check the size chart available on each product page. Measure yourself and compare with our measurements. If you're between sizes, we recommend choosing the larger size for a comfortable fit.

Slight color variations may occur due to screen settings, lighting, and photography. We try our best to show accurate colors, but minor differences are normal and not considered defects.

Some items are restocked depending on demand. Follow us on social media for restock updates or contact us to check if a specific item will be restocked.

This varies by product. Each product page clearly mentions whether the item is stitched or unstitched. Check the product description before ordering.

Still Have Questions?

Our customer support team is here to help you!

Email: pareesastore@gmail.com

Phone: +92 303 9403333

WhatsApp: +92 303 9403333

Chat Support

Support
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